Advocacy Assistance
Long-Term Care Ombudsman
Our Ombudsman seeks to protect the safety, welfare, and rights of seniors residing in long-term care facilities. To this end, the Long-Term Care Ombudsman Program focuses on:
- Empowering residents to direct their own lives.
- Investigating complaints made by or on behalf of residents.
- Listening to residents about their concerns and wishes.
- Educating residents, staff and the community about resident rights.
- Offering ideas and discussing options to resolve resident concerns.
- Advocating on behalf of residents.
- Supporting resident and family councils.
Contact information for Upper Shore Aging, Inc. Ombudsman:
Deborah Nicholson
Office: 410-778-5690
Cell: 443-666-0421
Email: [email protected]
Public Guardianship
The Public Guardianship Program serves individuals 65 years of age and older who are deemed by a circuit court to lack the capacity to communicate responsible decisions concerning their daily living needs. As a last resort, when no other person or organization is willing or appropriate to act on the client’s behalf, the Director of Upper Shore Aging, Inc. can be appointed as the “guardian of person.”
For more information about Public Guardianship, contact:
Mary Sellers, Guardianship Program Manager.
Office: 410-778-7180
Email: [email protected]
Senior Legal Assistance
Upper Shore Aging, Inc. partners with Shore Legal Access to provide legal services for seniors needing and unable to afford legal assistance. Shore Legal Access provides legal advice, counseling and representation to older Marylanders. Priority is given to cases such as eviction, protective service, utilities, consumer protection, employment, and age discrimination.
Shore Legal Access:
Office: 410-690-8128
Website: https://shorelegal.org